Frequently Asked Questions
Sustainability | Functionality and Uses | Styles and Graphic Design Capability | Order Processing
Sustainability
Q. What makes e-cooler products recyclable?
A. Our e-cooler products are manufactured with 100% certified recyclable material.
Q. What makes e-cooler products reusable?
A. Our e-cooler products are very durable. We have a unique, patent pending, manufacturing process that enhances the integrity of our e-cooler products enabling them to be long-lasting.
Q. What does repulpable mean?
A. Repulpable is the ability of waste paper to be converted into good quality secondary fiber. The process involves converting the waste paper into a slurry form, separating the intertwined fibers into individual fibers (www.diamondpackaging.com)
Q. Why is it important for packaging products to be repulpable?
A. Only packaging products that are repulpable can be recycled.
Q. Why should I choose e-cooler products over Styrofoam products?
A. Our product is sustainable and economical. Our e-cooler products are safe for the environment and consist of 100% recyclable material. Styrofoam products are not recycled and are hazardous to the environment when they end up in landfills. The e-cooler is also more durable than Styrofoam and can be reused without chipping and breaking.
Q. Why should my industry choose e-cooler boxes over wax coated boxes?
A. Our product is sustainable and economical. Our e-cooler boxes are manufactured with a wax-alternative coating that is repulpable and recyclable. Wax coated boxes are not repulpable and cannot be recycled, leaving no option but to eventually deposit them in landfills.
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Functionality and Uses
Q. Is the e-cooler waterproof?
A. Yes, e-cooler products are coated with a special wax-alternative waterproof coating and if handled property can hold water for several weeks.
Q. How does the e-cooler keep the items inside cold?
A. Our products have a strong R-value factor. The R-value determines a products efficiency of insulation.
Q. How many times can the e-cooler be reused?
A. If emptied after each use and allowed to dry, the e-cooler can be used, on average, 15-20 times.
Q. Are e-cooler products safe for food?
Yes, e-cooler's special coating is FDA approved
Q. Are e-cooler products only used for food and beverages?
A. No, e-cooler products are used in any application where moisture or liquids can destroy the integrity of the packaging.
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Styles and Graphic Design Capability
Q. Am I restricted to one style?
A. No, the e-cooler can be manufactured for many different sizes and uses.
Q. Are there standard stock sizes?
A. Yes, please contact us for a list of standard stock sizes.
Q. Can I order custom designed e-cooler products?
A. Yes, thanks to our in-house design team, we can custom make any e-cooler product based on the dimensions you provide for us. Please contact us for further information.
Q. What are my graphic design options?
A. Our graphic design capabilities are numerous; we can apply one to four color processes to our e-cooler products. Our design team will work with you to fit your graphic design needs.
Q: What if I need help creating a graphic design for my E-cooler?
A: Our experienced graphic design team will conceptualized and create a
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style that best fits your needs.
Order Processing
Q. What is the estimated lead time needed to process an order for e-cooler products?
A. Lead times vary by product and design. Standard size orders will take 2-3 days. Custom design orders may take a couple of weeks, allowing time for design/art changes and approvals.
Q. Can I have e-cooler products shipped to my location?
A. Yes, we can ship e-cooler products anywhere. Shipping charges will apply. Contact us for further information
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